The Waiheke Budgeting Service operates within the guidelines of the NZ Federation of Family Budgeting Services and offers services that provide:
Respect for the needs and independence of clients
Budget advisers show empathy and understanding when assisting families to
budget for their own needs and lifestyle, respecting their choices and their right to
withdraw from budgeting at any time. Support and advice is offered without
prejudice.
Assistance without discrimination
Budget advisers maintain a non-judgemental, accepting attitude to all, regardless
of sex, age, race, religion or lifestyle. Budget advisers do not attempt to impose
values of their own.
Total confidentiality which is never breached
Budget advisers maintain total confidentiality in all matters. Before discussing
details with creditors, court officials, agencies and other third-party, advisers first
obtain permission from the client family according to the provisions of the Privacy
Act 1993.
An environment of co-operation and accountability
Budget advisers display reliability, integrity and accountability, working as
representatives of their local service when communicating with individuals,
families, creditors or any other people.
Operations that reflect Te Tiriti o Waitangi
Budget advisers accept that Te Tiriti o Waitangi (The Treaty of Waitangi) is
fundamental to the operations of the budget service and they reflect this in the
way they recognise each person’s uniqueness and offer the client family choices.
Ongoing training support and supervision of all staff
Budget advisers accept initial and ongoing training. Resources, support and
supervision offered by the budget service is necessary to maintain standards of
budgeting as set out in the procedures of the New Zealand Federation of Family
Budgeting Services Inc.
